When 64-year-old Avtar Kaur went to get dental implants, she thought she’d return with a shiny, white smile. Instead, the smile was wiped off her face altogether after the doctor botched the procedure, leaving her toothless and unable to chew any food for nearly 1.5 years. The fact that the doctor was a family friend who shrugged off all responsibility made the betrayal even harsher.
Before the surgery took place last year, Avtar had just 18 teeth, but was still able to chew her meals. But due to the worsening state of her teeth, the Andheri resident decided to consult a dentist. Last January, she visited Gurukripa Medical Trust’s Dr Jyoti Kaur Oberoi, a paediatric and preventive dentist who was also her daughter’s childhood friend.
