Wednesday 24 September 2014

Social media boosts emergency network

Philanthropists, government organisations and NGOs have jumped on to encash the reach and popularity of social media to provide assistance to patients during medical emergencies. They are also using them to spread awareness of organ and blood donations.
Hitendra Parmer's relative needed AB+ blood during an emergency.But it wasn't available in blood banks.Despite several attempts when he couldn't arrange it, Twitter came to his rescue. Within 30 minutes of tweeted about it, he received a donor.And throughout the day he kept receiving calls with offer to help.

Meet Ketan Raval from Blood Monk, an online blood donation community which helps users to find names of blood donors in the city on time. It has its presence on all social networking platforms like Whatsapp, Twitter and Facebook.
“Social media has a wide reach that can be used for various purposes.So, we thought of employing it for the benefit of patients. It helps to connect with voluntary blood donors where they can register and can be searched if someone needs blood,“ said Blood Monk CEO Ketan Raval.
The online portal connects with patients according to their blood group and location with the help of social media. It also maintains a database of all patients and donors. “We follow all social media platforms round the clock,“ he added.
Like Blood Monk, several NGOs are working on various social sites not only to address medical emergencies but also to spread awareness.
“With the growing penetration of internet in every segment of our society, more organisations are exploring all social networking sites,“ said Raval.
MAKING USE OF SELFIE
Recently, Shatayu, a city-based NGO working for organ donation, started a campaign `Proud Organ donor selfie' in which registered donors upload their selfie with the donor's card and make it their Facebook and Whatsapp profile picture.
According to a Shatayu member, enquiry about organ donation has increased after the launch of the campaign. Sandip Lagad, a registered ca daveric donor, participated in the campaign. “In comparison with Chennai and Mumbai, our state is far behind in organ donation. Hence, these initiatives on social media platforms where millions of people are connected can stimulate more response,“ he told Mirror.
GOVT ORGANISATION ACTIVE
Moreover, to provide an immediate platform to patients during emergency, government-run humanitarian organisations are venturing into social media.
“We post it on social media whenever there is an immediate need for blood. We have included Whatsapp in the list. But comparatively, the response on Whatsapp is less than other on media,“ said Dr Ripal Shah, medical director of Indian Red Cross Society, Ahmedabad.
Most importantly, as experts said, they receive quicker response when they post anything on social media.“When we post anything on social media, a wide range of population sees it. So, the response time is also faster,“ added Raval.
The response time on Twitter is the lowest. When posts with relevant hash tags are posted, they immediately get retweeted. As a result, even strangers get to know about it and donate blood.
However, sometimes due to false broadcast of information, many people avoid the posts on these platforms. This phenomenon is most common among Whatsapp users.“People to fulfil their personal interest spread false messages. And users to avoid falling prey to such notifications, avoid those,“ said Dr Shah.


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